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Customer Support and Maintenance Services

Creating the right maximum solution on the latest technology and platform looks after a lot of tasks. Administering the apps, assisting the integration of such applications judiciously inside the modules is a crucial aspect. This also lets you integrate both the forward and back sections smoothly. Managing the apps as the business tasks progress spells the highest vitality in the durable life of the applications.


Engineer Master LLC. has vast expertise and understanding in providing the whole preparation, assistance, and upkeep services when the solutions have been executed and set up successfully!


Services we provide


From our inception, we have consistently prioritized the support and maintenance part simultaneously alongside the actual implementation of the project.


Engineer Master LLC. Trust that the real test begins as the assignment becomes active and the customer starts receiving feedback. Our trustworthy and experienced support & maintenance team assists us to be efficient in handling the problems encountered by our customers.


  • Technical Support
  • Bug Fixing & Skinning
  • Change Request
  • JIRA Tool
  • Improvement, Upgrade to newest version, Migration
  • Adding latest facets, functionalities, Testing,
  • Answer back time within a maximum of 24 Hours
  • Get in touch through Email/Chat/Phone Support
  • Resource Access(Developers, Testers, Project Managers)
  • Service level Agreement

Any assignment needs proper support and maintenance as an integral part and this is a task we focus on with thorough professionalism. We offer comprehensive upkeep support to our customers to diagnose the problematic part and pointing out workable answers to those. After common agreement, our experienced team offers the precise solution with the assistance of sophisticated tools and technologies. Engineer Master LLC. technologies provides a round the clock support system and the customer can contact us at any hour of the day. Our support team offers quick, proficient answers. Even if you visit us physically, you will be offered an efficient solution in the quickest span of time.

GET IN TOUCH


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We are Here to Help You & Your Business

We have a technical experts and we are working for enterprise projects for big enterprises as well as startups.

Timings

9:30 am - 7:30 pm